Dear Intel Customer Support<\/b>,<\/p>\n
I bought your camera [a discontinued product line] and it does not work with my computer. It works fine with my friend’s PC but not mine. Here’s how I’ve installed it, here’s my system spec, here’s the self-help procedure I’ve followed from your website. I think it’s the Intel USB chipset because that’s what it says in your self-help guide. Your chipset is incompatible with your camera. Blah blah blah.<\/p>\n
Keith [my bold]<\/p>\n
=============================<\/p>\n
Hello Keith,<\/p>\n
Thanks for contacting us!<\/p>\n
At this point, if you have gone through the LIVEVID.EXE file with no success, there is little more troubleshooting we can do… [blah blah blah] My suggestion would be to contact our support staff <\/b>to determine if there is any additional troubleshooting we can do. [some more blah blah here]<\/p>\n
Support can be contacted with the information at: Regards,<\/p>\n Jon S. =============================<\/p>\n Duh. Duh duh duh. But you *are* the support staff. I contacted you. That weblink is the one I followed to contact you and to which you are responding. And your self-help file says that the chipset *you* make can’t communicate properly with the webcam *you* make. Durrrr.<\/p>\n [sound of banging head on wall]<\/p>\n","protected":false},"excerpt":{"rendered":" Dear Intel Customer Support, I bought your camera [a discontinued product line] and it does not work with my computer. It works fine with my friend’s PC but not mine. Here’s how I’ve installed it, here’s my system spec, here’s the self-help procedure I’ve followed from your website. I think it’s the Intel USB chipset … Continue reading Intel Inside<\/span>
\nhttp:\/\/support.intel.com\/support\/9089.htm<\/a><\/p>\n
\nIntel(R) Technical Support<\/b><\/p>\n