The Car has won Best Short Film at the Texas Film Festival. Yay!! A big envelope arrived yesterday which I thought contained a copy of my DVD and a festival guide or something. It turned out to be a plaque. I am really really pleased. Really.
Almost as amazing as that is a story about the local cable company, Comcast. They had an offer on at the local mall to install digital TV at a reduced rate for six months if you have a satellite dish, which they’ll take away. By chance, our new house has a big dish stuck on the side. So we signed up.
Come the day of the install, Joe Honest turned up to provide us with service. Honest Joe called his boss and then refused to take the dish away or give us the discount. “You don’t have a contract with a satellite provider, so my boss says to leave it,” Joe said. So we downgraded to basic cable and off he went with the digital box.
This was kind of irritating so I phoned up Comcast and spoke to the lady who sold us the package. “I’ll look into it,” she said. And she went away. She called back later to say she was going to speak to her supervisor. Then we heard no more. Thursday went past, and Friday went past, and then the weekend. Until today.
Today, she called back. “I’m really sorry to take so long getting back to you,” she said. “My supervisor was away. Anyway, she’s very apologetic and has said you can have digital at a reduced rate for 12 months.” Wow! We were absolutely stunned. And pleased. Comcast’s sales staff went the extra mile for us, I have to say, just to keep a new customer (me) happy.
Can you say “awesome”?